Surface scratches polished out of auto, residential, and commercial glass — optical clarity restored while the original pane stays exactly where it is. Mobile service across the Charlotte metro.
Honest assessment first · If it won't finish cleanly, we tell you before we start
A scratched windshield, storefront pane, or shower door is not automatically a replacement job. Most of the damage people assume is permanent sits in the very top layer of the glass — wiper blades that wore down to the metal, a razor blade used to scrape off a sticker, construction grit dragged across a window during a cleanup. That kind of damage polishes out.
Removing it means the original factory glass stays in place. Nothing gets cut out, no seal is broken, no trim is disturbed, and on a vehicle there is no ADAS camera to recalibrate afterward. You keep the glass that came with the car or the building.
Not every scratch comes out, and Todd will tell you that before he takes the job rather than after. Damage that has cut down into the glass cannot be polished away without removing enough material to bend the light passing through it — and a windshield that distorts your view is worse than one with a scratch in it.
There is a rough test you can run yourself before you even call: drag a fingernail across the scratch. If your nail glides over it, it is usually a good candidate. If your nail catches in the groove, it may be too deep. Send a photo either way and you will get a straight answer, not a booking.




Wiper-blade scoring and light surface scratches polished out of the driver's sightline — no glass removed, no recalibration needed.
Door glass, quarter glass, and rear windows. Common after an automatic car wash with worn brushes or grit in the track.
Residential window panes scratched during construction cleanup, painting, or by a razor blade used to remove stickers and overspray.
Glass shower enclosures and tabletops where cleaning grit or hard-water scale removal has left visible surface scratching.
Commercial storefront panes and office partitions. Scratched glass reads as neglect to every customer who walks past it.
Every job starts with Todd looking at the actual glass. If polishing won't finish cleanly, he says so before any work begins.
Todd Jones has worked in auto glass for over 30 years as the owner of SuperGlass franchise #366, established in 1991. Three decades of looking at damaged glass is what makes the assessment worth something — he can tell you what will polish out and what won't before a tool touches the pane.
That judgment is the actual service. Anyone can put a polishing wheel on a windshield. Knowing when not to is what keeps you from ending up with a distorted patch in your line of sight that no one can undo.
Call or text us a photo of the scratch and your location. You'll get an honest read on whether it will polish out before you commit to anything.
(704) 473-0539